919999854201252-E, 1st Floor, Sant Nagar, East of Kailash, New Delhi, Delhi, India 110065
INR
English
Managing your trip

Can I request special assistance for my journey?

Answered by Narendra

Yes, and it is best to ask for it as early as you can. Airlines, hotels and transfer providers can often arrange help for travellers with reduced mobility, medical needs or other requirements, but these arrangements take time to confirm and some have deadlines before departure.

Tell us what you need when you book, or as soon as you know, and include enough detail for the provider to prepare properly. The more notice they have, the more smoothly the help can be put in place on the day you travel.

We pass your request to the relevant providers and confirm back to you what has been arranged. Because the final provision rests with the airline or hotel, we cannot promise a specific outcome, but early, clear requests are the thing most likely to get you the support you need.