Answered by Narendra
You do not need an account to look after a booking you made as a guest. Every confirmation email carries a secure manage link, and opening that link takes you straight to your trip without any sign in. That link is private to you, so treat it a little like a ticket.
If you cannot find the email, the site has a manage booking page where you enter your booking reference and the lead traveller's first name. When those match, we hand you the same secure link the email would have carried, so you are back in control of your trip.
For your protection, we keep the identifying details to a minimum on screen and never show the secure link in a way others could reuse. If you ever think a link has been seen by someone it should not, contact us and we can help secure the booking.
